At Jillix, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines.
A plain-language summary of how Jillix handles your data. Full legal details follow below.
Jillix uses industry-standard encryption and access controls to protect your personal information. We conduct regular security reviews and limit internal access to your data on a strict need-to-know basis.
Jillix does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate the platform and comply with our legal obligations.
You have the right to access, correct, and request deletion of your personal data at any time. Jillix provides clear processes for exercising these rights, and we respond to all valid requests promptly.
Jillix processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations as enforced by the National Privacy Commission.
We only collect the personal data that is strictly necessary for the purposes described in this policy. We do not collect data speculatively or retain it longer than required by law or operational necessity.
In the unlikely event of a data breach that poses a risk to your rights, Jillix will notify affected players and the National Privacy Commission within the timeframes required under Philippine data protection law.
This Privacy Policy applies to all personal data collected by Jillix through the jillix.net website, the Jillix mobile application, and any related services. By registering an account or using the Jillix platform, you acknowledge that you have read and understood this policy.
Jillix ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how Jillix collects, uses, stores, shares, and protects personal information in connection with the operation of the Jillix online casino and sports betting platform, accessible at jillix.net.
This policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. It applies to all personal data we process about registered players, prospective players, and visitors to the Jillix platform, regardless of whether they are located in Metro Manila, Cebu, Davao, Quezon City, Makati, or elsewhere in the Philippines.
We encourage you to read this policy carefully. If you have any questions about how Jillix handles your personal data, please contact us using the details provided in Section 15 of this policy.
Jillix collects the following categories of personal data in connection with the operation of the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | Account registration, age and identity verification (KYC) |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory notices |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Processing deposits and withdrawals, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bets placed, wagering history, login timestamps | Responsible gaming monitoring, personalisation, regulatory reporting |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Verification Documents | Passport, national ID, proof of address, source-of-funds documents | KYC compliance, AML obligations, regulatory requirements |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory obligation.
Jillix collects personal data through the following means:
Jillix uses your personal data for the following purposes:
Jillix will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, Jillix processes your personal data on the following legal bases:
Jillix does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Important: All third parties with whom Jillix shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
Jillix uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the Jillix website or use the Jillix app. We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Jillix platform. Jillix does not use cookies to serve third-party advertising.
Jillix retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
When personal data is no longer required, Jillix will securely delete or anonymise it in accordance with our internal data disposal procedures.
Jillix implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While Jillix takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by Jillix:
Request a copy of the personal data Jillix holds about you and information about how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Withdraw consent for processing based on consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.
The Jillix platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. Jillix does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered an account on the Jillix platform, please contact us immediately at the details provided in Section 15 so that we can investigate and take appropriate action.
21+ Only: Gambling is strictly for adults. If you are under 21 years of age, you are not permitted to use the Jillix platform and must not attempt to register an account.
Jillix primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed by service providers located outside the Philippines, such as cloud infrastructure providers or international identity verification services.
Where such transfers occur, Jillix ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to apply data protection standards equivalent to those required under Philippine law. We will not transfer your personal data to countries or organisations that do not provide an adequate level of data protection without first obtaining your consent or establishing another lawful basis for the transfer.
The Jillix platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the Jillix platform and does not cover the privacy practices of any third-party websites. Jillix is not responsible for the content or privacy practices of third-party sites and encourages you to review the privacy policies of any external sites you visit.
Jillix reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or via an in-platform notification at least seven (7) days before the changes take effect.
The most current version of this Privacy Policy will always be available on this page. The effective date at the top of this document indicates when the current version came into force. Your continued use of the Jillix platform after the effective date of any amendment constitutes your acknowledgement of the updated policy.
We recommend reviewing this Privacy Policy periodically to stay informed about how Jillix protects your personal data. If you disagree with any changes, you may close your account by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Jillix handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. For more information about your rights and how to file a complaint, visit the National Privacy Commission's official channels.
For questions about responsible gaming or to access our self-exclusion tools, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.
Your data is safe with us. Join thousands of Filipino players who trust Jillix for fair games, fast GCash payouts, and a platform that takes privacy seriously. Must be 21 or older to register.
21+ only · Play responsibly · Data protected under Philippine law